var ACSurvey={'applenet'false,'enabled'true,'sampling'1,'entryPageOnly'true,'locale''en_US','languages'['da','nl','fi','fr','de','it','no','pl','pt','ru','es','sv','en'],'check'function(){if(ACSurvey.strings!==undefined&&document.getElementById('globalheader')&&ACSurvey.enabled&&!ACSurvey.applenet&&!ACSurvey.ignoreBrowser()&&ACSurvey.isSelected()){var a=document.createElement(center);var b='div id=survey style=background url(httpimages.apple.comsupportimagessurvey_bg.gif) top left no-repeat; font-size 11px; line-height 13px; padding 7px 0px 0px 5px; width 680px; height50px; margin-top 10px; margin-bottom10px;';b+='div id=surveytext style=overflowhidden;height37px;font-size 11px; padding 0px 0px 5px 70px; width480px; text-alignleft; float left;'+ACSurvey.strings['invited']+'div';b+='divdiv id=surveybuttons style=float right; padding-top 13px; padding-right 5px; color #a1a5a9; height 25px; width 120px;a href=javascriptvoid(0); onclick=ACSurvey.openInvitation();return false; style=background-color#f4b428; border1px solid #d17d1a; font-size12px; line-height16px;color#FFF; font-weightbold; text-decoration none; padding-left 6px; padding-right 6px; padding-top 2px; padding-bottom4px; margin-right10px;'+ACSurvey.strings['yes']+'a ';b+='a href=javascriptvoid(0); onclick=ACSurvey.closeInvitation();return false; style=background-color#f4b428; border1px solid #d17d1a; font-size12px; color#FFF; font-weightbold; text-decoration none; padding-left 8px; padding-right 8px; padding-top 2px; padding-bottom4px; '+ACSurvey.strings['no']+'adivdiv';b+='div';a.innerHTML=b;document.getElementsByTagName('body')[0].insertBefore(a,document.getElementById('globalheader').nextSibling)}else if(ACSurvey.applenet){ACSurvey.setACSurveyCookie()}else if(ACSurvey.strings===undefined&&typeof console!='undefined'){console.log('ACSurvey.js Could not find survey strings for '+ACSurvey.locale)}},'ignoreBrowser'function(){var a=navigator.appName+ +navigator.appVersion;a=a.toUpperCase();if(a.indexOf(WEBTV)!=-1a.indexOf(OPERA)!=-1a.indexOf(MOBILE)!=-1){return true}return false},'getBrowserLanguage'function(){var a=((navigator.browserLanguage)navigator.browserLanguage(navigator.language)navigator.languagenavigator.userLanguage);var b=a.split('-');var c=b[0].toLowerCase();if(c=='nb')c='no';else if(c=='se')c='sv';else if(c=='dk')c='da';return c},'openInvitation'function(){document.getElementById('surveytext').innerHTML=ACSurvey.strings['thankyou'];document.getElementById('surveybuttons').innerHTML=a href='javascriptACSurvey.closeInvitation();' style='background url(httpimages.apple.comsupportimagessurvey_close.gif) left top no-repeat; display block; padding-left 13px;text-alignleft; font-size10px; color#c7650c; text-decoration underline;'+ACSurvey.strings['close']+a;var a=this.getBrowserLanguage();if(ACSurvey.locale=='en_US'&&a=='en'){ACSurvey.launchAdvanis()}else{ACSurvey.launchMedallia()}},'launchAdvanis'function(){var a=httpsesurvey.advanis.caapplecare2index.phpep=+escape(location.href).replace(g,%2F);a+=&loc=+escape(ACSurvey.locale);a+=&blang=+escape(this.getBrowserLanguage());a+=&sec=+escape(this.detectSection()).replace(g,%2F);var b=ACSurvey.readCookie('chatexit');if(b){var c=ACSurvey.parser(b,%20%3A%20,6);c=ACSurvey.parser(c,%0A,0);a+=&sn=+escape(ACSurvey.encode(c))}var d=ACSurvey.readCookie('s_vi');if(d){a+=&sitecat=+escape(d)}ACSurvey.popupBehind(a,770,675)},'launchMedallia'function(){var a=httpsurvey.medallia.comapplesupportwebep=+escape(location.href).replace(g,%2F);a+=&loc=+escape(ACSurvey.locale);a+=&blang='+escape(this.getBrowserLanguage())+';a+=&sec=+escape(this.detectSection()).replace(g,%2F);var b=ACSurvey.readCookie('s_vi');if(b){a+=&sitecat=+escape(b)}ACSurvey.popupBehind(a,770,675)},'detectSection'function(){var a=location.href.match(^httpswww.apple.com.{0,6}support);if(a!=null){return a}else{var b=location.href.split('');if(b[2]=='support.apple.com'b[2]=='discussions.apple.com'b[2]=='docs.info.apple.com'b[2]=='www.info.apple.com'b[2]=='depot.info.apple.com'b[2]=='search.info.apple.com'b[2]=='service.info.apple.com'b[2]=='signin.info.apple.com')return b[0]+''+b[2]+'';return'Other'}},'popupBehind'function(a,b,c){var d=invite;var e=toolbar=no,menubar=no,resizable=yes,scrollbars=1,top=0,left=0,width=+b+,height=+c;var f=open(a,d,e);window.focus()},'closeInvitation'function(){document.getElementById('survey').style.visibility=hidden;document.getElementById('survey').style.display=none},'isSelected'function(){var a=ACSurvey.getCookie('ac_survey');var b=false;if(a!='1'&&ACSurvey.sampling!=0){var c=parseInt((Math.random()ACSurvey.sampling)+1);if(c==2c==1){b=true}}if(ACSurvey.entryPageOnly(!ACSurvey.entryPageOnly&&b)){ACSurvey.setACSurveyCookie()}return b},'setACSurveyCookie'function(){var a=new Date();a.setDate(a.getDate()+90);ACSurvey.setCookie('ac_survey','1',a,,.apple.com)},'loadSurveyData'function(){var a=ACSurvey.getCookie(POD);var b=ACSurvey.locale;if(a!=null&&a!=''){var c=a.substring(a.indexOf('~')+1,a.length);var d=a.substring(0,a.indexOf('~')).toUpperCase();b=c+_+d}b=(b=='en_GB')'en_UK'b;ACSurvey.loadScript(httpimages.apple.comsupportscriptsac_surveyac_survey_data_+b+.js);ACSurvey.locale=b},'loadSurveyVariables'function(){ACSurvey.loadScript(httpwww.apple.comsupportscriptssurveysurvey_control.php)},'loadScript'function(a){var b=document.getElementsByTagName(head).item(0);var c=document.createElement(script);c.setAttribute(charset,utf-8);c.setAttribute(src,a);c.setAttribute(id,surveyData);b.appendChild(c)},'getCookie'function(a){var b=null;var c= +document.cookie+;;var d= +a+=;var e=c.indexOf(d);var f;if(e!=-1){e+=d.length;f=c.indexOf(;,e);b=unescape(c.substring(e,f))}return b},'setCookie'function(a,b,c,d,e){var f=(c==null); 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